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| Robocom provides
consultancy to rationalize Business Processes
for any industry and for any size of business
by following best practices prevailing.
Robocom successfully implements robust ERP
applications with a niche in oracle Applications,
implementation and integration of third
party tools and decision support systems
using Robocom implementation Methodology.
Our Methodology seamlessly covers data capturing,
date integration and data mining, the core
aspects of technology enabled business transformation. |
| Call
Center |
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Inbound /
Out Bound Sales |
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Initial Set up |
| • |
Case Management |
| • |
Risk Assessment |
| • |
Under Writing |
| • |
Policy Issuance |
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| Policy
Maintenance |
| • |
Record Changes,
Name , Beneficiary , Address |
| • |
Collateral Verification |
| • |
Surrender |
| • |
Audits & Reinstatement |
| • |
Premium Reminders |
| • |
Accounting & Reconciliation |
| • |
Claim Over Payment |
| • |
Customer Service –
Voice/ email |
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| |
| Claims
Processing |
| • |
Claims Setup |
| • |
Eligibility |
| • |
Duplications |
| • |
Validate Reserves |
| • |
Medical Supplemental |
| • |
Provider Excess Reinsurance |
| • |
Specific Excess Reinsurance |
| • |
Adjudication |
| • |
Accounts Settlement |
|
|
| Mortgage
Processing |
Our mortgage
processing services offer comprehensive
solutions to the mortgage sector mapping
the complete industry business processes
ranging from business acquisition services
to collections. These include
| • |
New Business
Acquisitions |
| • |
Policy Maintenance |
| • |
Claim Processing |
| • |
Underwriting Disbursements |
| • |
Service Collection Maintenance |
| • |
Appraisal Title Checks |
|
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| BPO
Services for Health Care Industry |
| The Medical Business
Process Outsourcing is growing every day,
which combines the expertise in medical system
with information technology and offers services
from remote locations. Medical system business
process space, which is estimated at 1.4 $
trillion and accounts for about 14% of US
GDP, of this about 350$ million worth medical
business is outsource.
Governments, Hospitals and various other
players including Insurance are looking
at the cost effective solutions to make
health care cheaper and better by increasingly
looking at outsourcing.
Our BPO Services for Health Care Industry
are as follows:
| • |
Billing and
Coding Medical Services |
| • |
Collection of Bad Debts |
| • |
Claims Processing |
| • |
HR & Payroll Management
|
| • |
Disease Management from
Remote Location |
| • |
Health Information Management |
| • |
Medical Records Management
Services |
|
Third Party Administration
(TPA) Health Care Services for Insurance Companies.
| • |
24 Hrs Medical
Emergency Help line through Call center |
| • |
Panel of Doctors on 24
Hrs Emergency Services |
| • |
Referral to 24 hrs ambulance
services and blood banks |
| • |
Mobile Echo, ECG, X-ray
and Ultra Sonography |
| • |
Discounts Chemist / Oxygen |
| • |
Maintenance of Medical
Data |
| • |
Claims Handling through
Back Office |
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